Meet the team
delivering for you!

We've handpicked the talent for our team

A team of people dedicated to delivering impact at scale to all levels of an organisation

Our team have extensive experience in coaching, facilitation and instructional design focused on delivering impact at scale.

Tipu Ngapo

Leadership, People & Culture Consultant, Facilitator, Executive Coach

Tipu has worked as a learning and development professional for over 20 years across 4 different continents and specialises in leadership, culture, productivity and creating high performing teams across a diverse range of sectors.

Tipu has a flexible approach that allows individuals and teams to realise their full potential, unlocking mental barriers and self belief that will allow clients to thrive in the volatile, uncertain and complex environment we live in today.

Tipu combines his friendly and persuasive approach with deep insights and highly practical tools that assist clients to create sustainable change.

He has gained unique insights into how businesses can build and sustain high employee engagement and productivity, from recruiting, induction, technical and behavioural competence development through to performance and resource management and critically also leadership development.

Coaching creates a culture with lower 'learned dependency' and people are more empowered to think and take accountability for their ideas. This also means their 'leader' can focus on the actual leadership.

Brett Chant

Facilitator and Learning Professional

With a high level of national and international expertise, Brett is a dynamic trainer and facilitator who leverages the concepts of accelerative learning in the groups he works with.

For over  fifteen years, Brett has been working as a design and training consultant and facilitator with business entities from manufacturing, finance, professional services and government.

Cross cultural communication is also a passion for Brett as he has facilitated groups and delivered training in over 30 countries around the world in places as varied as Pakistan, Mexico, South Korea, Malaysia, South Africa, Slovenia and Spain.

With a specialisation in leadership and being able to make the complex simple for learners, he is a highly engaging and effective member of the delivery team.

For me, the simple message is around the importance of leading change in uncertain times. All leaders need to know that change needs to be done with people...not to people.

Indra Soebardi

Executive Coach

Indra delivers coaching programs in the area of leadership competencies development for Directors to Senior Leaders, diversity and inclusion,  empowering exit employees due to restructuring, as well as behavioral expectations and embedding company culture for Leaders. She has also acted as a  trusted advisor and external BOD for employee placement, career and  performance issues for an international affiliated communications agency.

Indra’s  eight years  experience in coaching and facilitation have been in individual transformation and human connectedness - working with individuals in their understanding of "being" and facilitating their "becoming".

What does Indra care about?  Life of course!

She cares about how life is being lived and experienced and her purpose is to support her clients to live any  facet of their lives  optimally or differently, as  they desire.

Powerful coaching shifts the way you view yourself and the world around you. It will shift the action you can take and the results you can produce and the life you experience.

Sean Haywood

Executive Coach and Facilitator

Sean is a passionate change leader and executive coach with the ability to influence across all levels of an organisation. His diverse business background spans many industry sectors, giving him an appreciation and insight into many of the issues faced by business leaders and their teams.

Sean’s coaching style focuses around understanding and maximising people’s strengths in order to nurture their professional growth and enhance performance. His forward-thinking and analytical mindset combined with his empathetic and collaborative style forms a unique and creative approach to tackling and solving organisational challenges. He achieves this by harnessing the power of team diversity and establishing frameworks that foster innovation and drive performance. This approach has been the foundation of his success in delivering IT and transformational projects across the world.

Prioritise creating an environment where people can feel safe and be allowed to express themselves and innovate without fear of failure.

Cherie Mylordis

Transformation & Change Expert, Lead Executive Coach & Facilitator

Cherie is a highly accomplished business transformation expert and executive coach who is passionate about helping organisations and their people thrive in the face of disruption.

With extensive experience in strategy and complex change, Cherie has an impressive track record leading projects with Accenture, large corporates, Government departments and NFPs.

Cherie has a global network across a broad spectrum of established and emerging disciplines, including agile, human-centred design and new ways of working. With a keen interest in progressive business and culture models, she tracks organisations that are achieving ground-breaking results across a range of sectors, and brings the benefits of that knowledge to her clients.

As an active member of global agile and innovation communities, Cherie actively participates in international forums to keep up with emerging practices, innovations, and case studies.

Great coaching enables people and organisations to achieve extraordinary outcomes that also inspire others to strive for high impact goals.

Nicole Hercus

People and Culture Specialist, Facilitator and Executive Coach

The quality of our lives is dependent on the quality of our relationships.

Nicole is a Designer, Master Coach and Facilitator with unique insight into human behaviour, systems and relational intelligence.

Nicole’s greatest strengths lie in galvanising the potential of the collective to meet the challenges of the moment in creative and inspired ways.  Through building relational intelligence within individuals and team, Nicole’s objective is always that the whole is much greater than the sum of its parts.

Nicole’s style of delivery is highly facilitative, addressing challenges in a constructive and solution-oriented manner.

Her diverse business background spans multiple industries including; Banking & Financial Services, Professional Services, Accounting, Government, FMCG, Defense, Professional Sport, Pharmaceutical and the Not-For-Profit sector. 

Leaders have an opportunity to bring about the positive change we need. I encourage all leaders to act from this awareness - and to believe that they can make a positive difference when they do.

Nina Donavan

Executive Coach, Group Dynamics Consultant, and Facilitator

Advising business leaders through times of acute pressure and change has fuelled Nina’s passion for supporting individuals and teams to navigate complexity and uncertainty.

Nina works with business leaders to help them inspire and cultivate better team dynamics. She focuses on supporting clients through transition; from promotion or leadership change, metabolising the impact of M&A or retrenchments on teams and leaders, to adjusting to work life after the arrival of a baby.

Nina’s coaching and advisory business is built on 20 years of experience working closely with senior management teams and financial market advisors, supporting and counselling them in their ongoing critical communications with their different stakeholders; across investors, financial analysts, media and internal audiences.

We are all fallible human beings, and our power comes from understanding our flaws and not being ashamed of them.

Melanie Trask

Executive Coach, Leadership Development, Strategic HR Consultant & Change Management

Mel is an experienced Executive Coach, Strategic HR Consultant and Change Manager. She has led and managed her own HR, Consulting and Sales Units, Specialist ER functions and also operated as an integral part of various Executive Leadership teams.

Insightful,  pragmatic and highly approachable, Mel quickly gains trust even in difficult, testing situations.

High level coaching, facilitation and strategic consulting skills are coupled with an HR/ER/IR employment law background and over 20 years of experience across a diverse range of industries. Industries include banking & finance, engineering & manufacturing, FMCG’s corporate law firms, tertiary education and not for profits.

I focus on building individual connection, resilience and strength, assisting leaders to address the ever-present strategic, people and cultural change issues that are a constant in any role today.

David Lawson

Facilitator and Executive Coach

With over 25 years experience coaching leaders at all levels, David brings original thinking and innovation when supporting companies to build a strong team culture.

As a Registered Psychologist, his main focus is on leadership development and culture. He supports leaders and teams to develop their companies, inspire teams, and generate the change needed in order to meet the organisation’s strategy and purpose.  

He has worked professionally with companies including Westpac, ABN AMRO, Goodman Fielder, Baxter Healthcare just to name a few.

Your people want to know that you’ve got their back and support them to be their best selves.

Drew McHugh

Leadership and Culture Specialist, Facilitator and Executive Coach

Drew holds a highly successful leadership and consulting background consulting with large corporate and public sector enterprises. He specialises in leadership, practical ethics, cultural development, executive coaching and strategic planning.

Drew quickly develops a deep and practical understanding of the challenges and opportunities of every client group he works with.

Under Drew’s guidance, clients quickly develop an appreciation of the impact of their current leadership style and approach. They are supported and challenged to seek the behavioural changes that will develop the positive leadership impacts they will have on those they lead and influence.

Every human action, conscious and unconscious decision contains a very healthy dose of self-interest - know that, own that, work with that...

Leonie Rothwell

Co-Founder, Director

Leonie is an experienced innovator who partners with clients worldwide to create effective organisational transformation and high performing teams. Over 25 years she has gained experience and held senior executive roles in consulting, sales and marketing and general management in Australia and Asia Pacific. 

Leonie has a natural ability to build trust, inspire individuals and align personal and business objectives. 

Leonie has a deep passion to help organisations do better by creating access to development to all individuals in an organisation. She had a senior position in corporate mental health and wellbeing organisation, managing a team of organisational and clinical psychologists developing mental health programs and preventative solutions for high risk workforces over a diverse client base.

Hand on heart, we believe our encountas team is one of the best in the world. Not only are they talented but they are passionate. I am humbled by their work every day!

Juliette Hall

Co-Founder, Director

Juliette is a strategic customer centric professional with a unique skill set in designing high impact engagement and experience for employees and clients across the board. 

Juliette has over 20 years’ experience in leading strategic initiatives in learning, education, consulting, professional services and health. 

Drawing from her experience in implementing and managing large global projects across multiple verticals, Juliette now couples her strong passion and belief in relationship and engagement strategies with operationalising strategy. 

Juliette is motivated by influencing strategic direction, promoting culture and embedding sustainable practices to maximise results for her chosen partners.

We built encountas as we believe every individual has a right to create an impact in their own way. Trust us with your project at scale, we'll bring it to life!

James Harcourt

Facilitator and Executive Coach

With a background serving in the Australian Army, James has experienced first-hand the importance of strong leadership when driving success in stressful environments.

James is passionate about improving other people’s lives and creates superior outcomes through his straightforward coaching.

Since moving into Coaching and Facilitation, James has worked with start-ups to ASX listed heavyweights in Technology, Banking & Finance, Insurance, Government, Engineering, as well as the Oil & Gas sector.

With coaching, people are better positioned to be the best version of themselves, and have a much greater impact on those around them.

Kiki Mohan

Executive Coach

Kiki is a seasoned coaching professional, with over 20 years of experience nurturing individuals through various life stages. Her career in mental health services began in India, providing crisis support and cognitive behavioural therapy at one of the country’s largest private institutions.  

Over the next two decades, Kiki built a successful career as a global leader at Google, leading culture transformations across 13 countries to create a more diverse, equitable and inclusive workplace.  

During this time, Kiki’s focus and impact centered on creating safe, fair & respectful workspaces, forming communities with underrepresented groups across the globe and building the capability of leaders so that they could amplify their impact.

With over 15 years of executive coaching experience, Kiki is a registered as a professional certified coach(PCC). She has successfully coached industry, community and not-for-profit leaders to achieve meaningful outcomes. This includes enhanced business impact, authentic executive presence, empathetic leadership, managing conflict, navigating complexity & ambiguity, delivering impact during times of personal and professional crisis, anchoring on life purpose and values, organisational influence and people leadership.

Kiki has a passion for social justice and equity, which has been a core focus of her career for decades. This has enabled her to develop deep expertise and specialist support for women entrepreneurs and executives through an intersectional lens, particularly in times of transformation, such as parenting, relationships or professional acceleration.

She strongly believes that mental health is key to living a productive and engaged life and is committed to providing an inclusive, non judgemental and safe space to all her clients through holistic coaching to support their journey towards their goals.

She is fluent in English, Hindi and Tamil.  

The biggest impact upon an individual or organisation from coaching is for them to discover a renewed & refreshed version of themselves!

Philip Cross

Facilitator and Executive Coach

A coach and facilitator with over a decade of experience, Phil works with leaders to help them integrate purpose, meaning and performance.

Phil takes a developmental approach to coaching, helping leaders ‘level-up’ and see things about themselves and the world around them they were previously blind to. There is no faster path to help individuals leverage their creative gifts, mitigate their blind-spots, and ultimately develop the habits and strategies that allow them to show-up and perform their life’s work.

Translating insight into action isn’t always easy, and Phil serves as a transformation partner for his clients. Providing space for reflection, incisive questions, and accountability.

Increasing the consciousness of leaders improves their quality of being, the quality of their decision making and their overall positive impact. Better leaders, better organisations, better world.