Lou Mathieson
Lou is a highly adaptable and personable professional, dedicated to empowering others and driving success. As Community Director at encountas, Lou leads the seamless coordination of operations, marketing, and community engagement and ensures every experience and event runs smoothly while fostering strong connections within the community. Lou's keen attention to detail and strong organisational skills empower her to provide exceptional service to both clients and internal teams, fostering a positive and collaborative environment.
With a background in business, project management, and customer service, Lou brings a wealth of experience across customer relations, marketing strategy, and operational delivery. Her ability to bridge operational efficiency with impactful and meaningful community connections makes her instrumental in driving success for both individuals and organisations. Lou is passionate about creating inclusive, engaging experiences that lead to tangible, lasting results.